Refund policy
Bare Brew Return & Refund Policy
At Bare Brew, we stand behind every can we ship. If it isn't for you, we'll give you your money back.
30-Day Money-Back Guarantee
If you're not happy with your Bare Brew order for any reason, contact us within 30 days of delivery at drinkbarebrew@gmail.com or (224) 343-1991 and we'll refund you.
- No return required. Because our product is a consumable beverage, we do not ask you to ship cans back. Keep them, finish them, or give them away.
- Refunded to your original payment method. You'll see the refund on the card or account you paid with.
- One claim per customer. The money-back guarantee can be used once per customer, so that we can keep offering it.
To make a claim, email or call us with your order number. That is the whole process.
Damaged or Defective Orders (7 Days)
This is a separate, faster path and is not replaced by the guarantee above. If your order arrives damaged or defective, contact us within 7 days of receiving it at drinkbarebrew@gmail.com or (224) 343-1991 and in most cases we will send a replacement at no additional cost to you.
To help us resolve it quickly, please send:
- Photos of the shipping box (showing any damage)
- Photos of the damaged cans
- Your order number
A damaged-order replacement does not use up your 30-day money-back guarantee.
Physical Returns
Because our products are consumable, we are unable to accept physical returns of any item, opened or unopened. You never need to ship anything back to us.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Orders that have not yet shipped can be cancelled for a full refund. Once an order has shipped, it cannot be cancelled, but the 30-day money-back guarantee above applies.
How Refunds Are Processed
Approved refunds are issued to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your refund, please contact us.
Shipping charges are refunded along with the product on a 30-day money-back claim.
Contact Us
For any questions about refunds or your order, please reach out to us:
- Email: drinkbarebrew@gmail.com
- Phone: (224) 343-1991
We typically respond within 24 hours on business days.
Last updated: October 8, 2026